Atlas

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Terms of Service

Last updated: March 30, 2026

Agreement to Terms

By accessing the website at atlas-compliance.ai or by using any services provided by Atlas (the "Service"), operated by Code Carbon Private Limited ("Provider", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, you may not access or use the Service.

These Terms apply to all visitors, users, customers, and others who access or use the Service. By accessing or using the Service, you represent that you are at least 18 years of age and have the legal authority to enter into these Terms on behalf of yourself or the entity you represent.

Effective Date: March 30, 2026.

Definitions

The following definitions apply throughout these Terms:

  • "Authorized User" means any individual who is authorized by Customer to access and use the Cloud Services under Customer's account, subject to the terms of the applicable Order Form.
  • "Cloud Services" means the Atlas platform, including all FDA inspection intelligence, enforcement analytics, compliance monitoring, and related functionality made available by Provider to Customer via the internet on a subscription basis.
  • "Customer Data" means any data, information, content, records, or materials submitted, uploaded, or transmitted by or on behalf of Customer or its Authorized Users through the Cloud Services.
  • "Documentation" means the user guides, online help files, and other technical documentation provided by Provider regarding the use of the Cloud Services.
  • "Provider IP" means the Cloud Services, Documentation, and all intellectual property provided to Customer in connection with the foregoing, including all technology, software, algorithms, interfaces, data models, trade secrets, know-how, and any derivative works or improvements thereof.

Access and Use

Provision of Access. Subject to the terms and conditions of these Terms and the applicable Order Form, Provider hereby grants Customer a non-exclusive, non-transferable, non-sublicensable right to access and use the Cloud Services during the Subscription Term solely for Customer's internal business purposes and in accordance with the Documentation.

Documentation License. Provider grants Customer a non-exclusive, non-transferable license to use the Documentation solely in connection with Customer's permitted use of the Cloud Services.

Use Restrictions. Customer shall not, and shall not permit any Authorized User or third party to:

  • Reverse engineer, disassemble, decompile, or otherwise attempt to derive the source code or underlying algorithms of the Cloud Services.
  • Access or use the Cloud Services in order to build a competitive product or service, or copy any features, functions, or graphics of the Cloud Services.
  • Attempt to gain unauthorized access to the Cloud Services, other accounts, computer systems, or networks connected to the Cloud Services through hacking, password mining, or any other means.
  • Resell, sublicense, lease, time-share, or otherwise make the Cloud Services available to any third party.
  • Use the Cloud Services in violation of any applicable law, regulation, or third-party rights.

Reservation of Rights. Provider reserves all rights not expressly granted to Customer in these Terms. No rights are granted to Customer by implication, estoppel, or otherwise, except as expressly set forth herein.

Suspension. Provider may suspend Customer's access to the Cloud Services immediately upon written notice if Provider reasonably determines that Customer's use of the Cloud Services violates these Terms, poses a security risk to the Cloud Services or any third party, or may subject Provider to liability. Provider will use reasonable efforts to provide advance notice before suspension where practicable.

Customer Responsibilities

Acceptable Use. Customer agrees to use the Cloud Services only for lawful purposes and in accordance with these Terms and all applicable laws and regulations. Customer is responsible for all activity occurring under its account, including the activities of its Authorized Users.

Account Security. Customer is responsible for maintaining the confidentiality of its account credentials, including usernames and passwords. Customer shall implement reasonable security measures, including multi-factor authentication where available, and shall immediately notify Provider of any known or suspected unauthorized use of its account or any other breach of security.

Customer Data Ownership. Customer retains all right, title, and interest in and to all Customer Data. Customer is solely responsible for the accuracy, quality, integrity, legality, reliability, and appropriateness of all Customer Data.

Password Management. Customer shall ensure that all Authorized Users maintain strong, unique passwords for their accounts and change passwords regularly. Customer shall not share account credentials among multiple individuals.

Service Levels

Uptime Commitment. Provider shall use commercially reasonable efforts to make the Cloud Services available with a monthly uptime percentage of at least 99.5% during each calendar month ("Uptime Commitment"). Uptime is calculated by subtracting from the total minutes in a calendar month any minutes during which the Cloud Services are not available, excluding Scheduled Maintenance and events beyond Provider's reasonable control.

Scheduled Maintenance. Provider will perform routine maintenance on the Cloud Services from time to time. Provider will use commercially reasonable efforts to provide Customer with at least seventy-two (72) hours advance notice of any Scheduled Maintenance that is expected to result in material downtime. Where possible, Scheduled Maintenance will be performed during off-peak hours.

Fees and Payment

Fees. Customer shall pay all fees specified in the applicable Order Form. Unless otherwise stated in the Order Form, all fees are quoted in United States Dollars and are non-refundable. Provider reserves the right to modify its fees upon renewal, with at least sixty (60) days prior written notice.

Payment Terms. Unless otherwise specified in the Order Form, all invoices are due and payable within thirty (30) days of the invoice date ("Net 30"). Customer shall make all payments without set-off or deduction.

Late Payment. If Customer fails to make any payment when due, Provider may charge interest on the overdue amount at the lesser of 1.5% per month or the maximum rate permitted by applicable law. Additionally, Provider may suspend access to the Cloud Services upon fifteen (15) days written notice if payment remains outstanding, and Customer shall be responsible for all reasonable costs of collection, including attorneys' fees.

Confidential Information

Definition. "Confidential Information" means all non-public information disclosed by one party ("Disclosing Party") to the other party ("Receiving Party"), whether orally, in writing, or by other means, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure. Provider's Confidential Information includes the Cloud Services, Documentation, Provider IP, pricing, and business plans. Customer's Confidential Information includes Customer Data.

Obligations. Each party agrees to: (a) hold the other party's Confidential Information in strict confidence; (b) not disclose the Confidential Information to any third parties except as permitted herein; and (c) use the Confidential Information only for the purposes of fulfilling its obligations or exercising its rights under these Terms. Each party may disclose Confidential Information to its employees, contractors, and agents who have a need to know and are bound by confidentiality obligations at least as protective as those contained herein.

Exclusions. Confidential Information does not include information that: (a) is or becomes publicly available through no fault of the Receiving Party; (b) was known to the Receiving Party prior to disclosure without restriction on use or disclosure; (c) is independently developed by the Receiving Party without reference to the Disclosing Party's Confidential Information; or (d) is rightfully received from a third party without restriction on use or disclosure.

Privacy

Provider's collection and use of personal information in connection with the Cloud Services is described in our Privacy Policy, available at atlas-compliance.ai/privacy. Customer acknowledges that it has read and understood the Privacy Policy and agrees to be bound by its terms as they relate to Provider's processing of personal data.

Intellectual Property

Provider IP. As between the parties, Provider exclusively owns all right, title, and interest in and to the Cloud Services, Documentation, and all Provider IP, including all modifications, enhancements, derivative works, and improvements thereto. Nothing in these Terms shall be construed to transfer any ownership rights in Provider IP to Customer.

Customer Data. As between the parties, Customer exclusively owns all right, title, and interest in and to all Customer Data. Customer hereby grants Provider a non-exclusive, worldwide, royalty-free license to use, copy, store, transmit, display, and process Customer Data solely to the extent necessary to provide the Cloud Services and fulfill Provider's obligations under these Terms.

Feedback. If Customer provides any suggestions, ideas, enhancement requests, or other feedback regarding the Cloud Services ("Feedback"), Customer hereby grants Provider a non-exclusive, perpetual, irrevocable, royalty-free, worldwide license to use and incorporate such Feedback into the Cloud Services without restriction or obligation.

Warranty Disclaimer

EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS, THE CLOUD SERVICES AND DOCUMENTATION ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. PROVIDER SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ALL WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

Provider does not warrant that the Cloud Services will be uninterrupted, error-free, or completely secure, or that all defects will be corrected. Provider does not make any warranty regarding the results that may be obtained from the use of the Cloud Services or the accuracy or reliability of any information obtained through the Cloud Services. The Cloud Services are not intended to serve as the sole basis for regulatory compliance decisions, and Customer should exercise independent professional judgment.

Indemnification

Provider Indemnification. Provider shall defend, indemnify, and hold harmless Customer and its officers, directors, employees, and agents from and against any third-party claims, actions, suits, or proceedings alleging that Customer's authorized use of the Cloud Services infringes or misappropriates any third party's intellectual property rights, and shall pay all damages finally awarded against Customer (or the amount of any settlement Provider enters into) with respect to such claims.

Customer Indemnification. Customer shall defend, indemnify, and hold harmless Provider and its officers, directors, employees, and agents from and against any third-party claims arising from: (a) Customer's or its Authorized Users' use of the Cloud Services in violation of these Terms; (b) Customer Data or any use thereof; or (c) Customer's breach of any representation, warranty, or obligation under these Terms.

Indemnification Procedures. The indemnified party shall: (a) promptly notify the indemnifying party in writing of any claim; (b) give the indemnifying party sole control of the defense and settlement of the claim; and (c) provide reasonable cooperation to the indemnifying party at the indemnifying party's expense. The indemnifying party shall not settle any claim in a manner that adversely affects the indemnified party without the indemnified party's prior written consent.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THESE TERMS, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF THE PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE AGGREGATE LIABILITY OF EACH PARTY UNDER THESE TERMS SHALL NOT EXCEED THE TOTAL FEES PAID OR PAYABLE BY CUSTOMER TO PROVIDER DURING THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

The limitations set forth in this section shall not apply to: (a) either party's indemnification obligations; (b) either party's breach of confidentiality obligations; (c) Customer's payment obligations; or (d) damages arising from a party's gross negligence or willful misconduct.

Term and Termination

Term. The initial subscription term shall be as specified in the applicable Order Form ("Initial Term"). Unless either party provides written notice of non-renewal at least thirty (30) days prior to the end of the then-current term, the subscription shall automatically renew for successive periods equal in length to the Initial Term (each a "Renewal Term", and together with the Initial Term, the "Subscription Term").

Termination for Breach. Either party may terminate these Terms upon written notice if the other party materially breaches these Terms and fails to cure such breach within thirty (30) days after receiving written notice specifying the breach in reasonable detail.

Effect of Termination. Upon termination or expiration of these Terms: (a) all rights and licenses granted to Customer shall immediately terminate; (b) Customer shall cease all use of the Cloud Services; (c) each party shall return or destroy all Confidential Information of the other party in its possession; and (d) Provider shall make Customer Data available for export for a period of thirty (30) days following termination, after which Provider may delete Customer Data in accordance with its standard practices. Sections that by their nature should survive termination shall survive, including Confidential Information, Intellectual Property, Warranty Disclaimer, Indemnification, Limitation of Liability, and Governing Law.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of laws provisions. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Hyderabad, Telangana, India. Each party irrevocably consents to the personal jurisdiction and venue of such courts.

Miscellaneous

Entire Agreement. These Terms, together with any applicable Order Forms and the Privacy Policy, constitute the entire agreement between the parties with respect to the subject matter hereof and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral.

Severability. If any provision of these Terms is held to be unenforceable or invalid, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions of these Terms shall continue in full force and effect.

Waiver. No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or any other term. A party's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

Assignment. Customer may not assign or transfer these Terms or any rights or obligations hereunder, in whole or in part, without the prior written consent of Provider. Provider may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets. Any purported assignment in violation of this section shall be null and void. These Terms shall be binding upon and inure to the benefit of the parties and their respective permitted successors and assigns.

Force Majeure. Neither party shall be liable for any failure or delay in performing its obligations under these Terms (other than payment obligations) where such failure or delay results from any cause beyond the reasonable control of that party, including but not limited to acts of God, war, terrorism, pandemic, government action, earthquake, flood, fire, labor disputes, internet service disruptions, or utility failures.

Notices. All notices required or permitted under these Terms shall be in writing and shall be deemed given when: (a) delivered personally; (b) sent by confirmed email; or (c) sent by nationally recognized overnight courier, addressed to the respective party at the address specified in the Order Form or at such other address as either party may specify in writing.

Contact Us

If you have any questions about these Terms of Service, please contact us:

  • Email: support@codecarbonhq.com
  • Company: Code Carbon Private Limited